Shopping Guide
Welcome to The Avala Brand Shopping Guide.
We’ve made shopping with us simple, secure, and seamless. Please read the information below to ensure a smooth shopping experience.
01. How to Shop
Shopping at The Avala Brand is easy and convenient.
Browse our collections and select your desired item.
Choose your preferred size, colour, or variation (if applicable).
Click “Add to Bag” to save the item to your shopping cart.
When ready, proceed to checkout.
Enter your delivery and payment details.
Confirm your order.
You will receive an order confirmation email once your purchase has been successfully placed.
If you need assistance at any stage, our customer support team is happy to help.
02. How to Make Enquiries
We’re here to assist you with any questions regarding products, orders, and general information.
📧 Email: admin@theavalabrand.co.uk
📩 Contact Form: Available on our Contact Us page
Please include:
Your full name
Order number (if relevant)
Clear details of your enquiry
Our team aims to respond within 24–48 business hours.
03. How to Add to Bag / Add to Cart
To add an item to your shopping bag:
Click on the product you wish to purchase.
Select the correct size, colour, or specification.
Click the “Add to Bag” button.
A confirmation message will appear showing the item has been added.
You may continue shopping or proceed to checkout.
You can view or edit your bag at any time by clicking the bag/cart icon at the top of the page.
From your bag, you can:
Update quantities
Remove items
Review your total
Proceed to checkout
Please note: Adding an item to your bag does not reserve it until checkout is completed.
04. Card Payment Instructions
We accept secure card payments for a safe and convenient checkout experience, Accepted Payment Methods:
Visa/Mastercard/American Express (if applicable)/Debit Cards
How to Pay by Card:
Proceed to checkout.
Enter your billing and delivery details.
Select Card Payment as your payment method.
Enter your card details:
Card number
Expiry date
CVV (3-digit security code)
Confirm payment.
All transactions are processed through secure encrypted payment gateways to protect your personal and financial information.
You may be required to complete additional security verification (such as 3D Secure authentication) depending on your bank.
Once payment is successful, you will receive an order confirmation email.
MAKE AN ENQUIRY
Please fill in the form below to make an enquiry, and a member of our team will get back to you.